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(GTC) General Terms and Conditions


1. First Withdrawal
You can cancel your contract within 14 days without giving any reasons in text form (eg letter, e-mail) or by returning the goods. The time limit begins after receipt of this notice in written form, but not before receipt of the goods to the consignee (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also does not fulfill our obligations under Article 246 § 2 in connection with § 1 para . 1 and 2 draft Law, as well as our obligations in accordance with § 312e Section 1 Clause 1 BGB in conjunction with Article 246 § 3 BGB. The revocation period is sufficient to send the revocation or the goods.

The return or the revocation must be sent to:
see beneeth

Consequences of withdrawal
In the case of an effective withdrawal, the mutually received benefits and any benefits (eg interest) surrendered. Can you not give us the goods received whole or in part, only in a deteriorated condition, you must pay us compensation for the value. With the release of things this does not apply if the deterioration is exclusively due to its inspection - as they would in a retail store - is due. In addition, you can avoid the obligation to pay compensation for a purpose by the deterioration of the goods caused by the goods as your property and anything that could reduce its value. Obligations to reimburse payments must be made within 30 days. The time limit begins for you when you send your cancellation or the goods, for us upon receipt.

End of withdrawal

2. Right to exchange

Within 1 month after the receipt of the goods ordered, you can exchange the goods. The right to exchange includes all rights and individual items purchased from us.

Für den Umtausch der Ware wird keine zusätzliche Gebühr berechnet. For the exchange of goods, no additional fee will be charged. Das bedeutet, dass wir alle Umtausch-Kosten tragen, was allerdings nicht die Rücksendungskosten (Kunde-Online-Shop) betrifft. This means that we all exchange-cost, but this does not affect the return costs (customer-online-shop).

Goods may be exchanged, if they be free of defects (eg support or cushion missing in a push-up bra) and is unworn and is returned in its original packaging with all manufacturers labels.
How can I exchange the goods?
Please send us back the underwear. Please attach a text information with the following information: 1.Nummer the order or first name and name of the person who was on the order.
2.Information, which should be exchanged for items sent to the underwear.
3.When the value of returned goods is higher than the value of the new article, then please give the bank or the e-mail address book on which we should return the overpayment to.
4.If the value of returned goods is lower than the value of the new program, you can pay the difference by wire transfer by the
We do not charge for the exchange of goods. We assume the cost of the new mission. Please carefully repack the item.

3. Payment and Shipping

Payment is in advance
The shipping costs depend on the particular order, the nature of your chosen delivery, and the country in which we have been engaged to provide.
The prices at the time of order. The validity of our limited offers you both know where they are displayed in the shop.
The goods until full payment of all outstanding debts owned by the
We have the right to assign claims.

4. Contract
Acceptance of your order is effected when the goods. Your order is rejected, if the goods is not received within two weeks from the date of your order. If the receipt of the goods of exception after the 2-week period and will not keep the goods, you refuse to accept or send the goods at our expense using the enclosed return form back to us.
For the period of limitation for warranty claims, the statutory period of 2 years.
If there are any delays you will be informed immediately.

5. Privacy Policy

The data processing (eg, collection, processing and transmission of data) will be in accordance with the law, in particular the Federal Data Protection Act (the Act).
Those of you under the order for goods, any personal data collected by us for purposes of compliance and proper implementation of the contract. The collected data is stored temporarily on our website.
In the case of assignment of the purchase price claim we are entitled to submit the required personal information to the transferee of the claim.

6. © Copyright

The pages of our store as well as the included images are copyrighted acc. § 72 Copyright Act. Publication, reproduction, distribution or copying without the express written permission of the permitted.

7. Miscellaneous

If the private purchaser of residence within the European Union, it is our principal place of business. The right to offset or reduce only exists if the claim has been established or acknowledged in writing. A lien exists only if the claims are based on the same contract. Any provision of these Terms is invalid, the remaining provisions shall remain unaffected.
Your orders are generally not stored with us. Please keep all documents and therefore the messages you receive from us carefully.

Damages in transit:
The transport risk shall If merchandise arrives damaged to you by the transport, please use the right of withdrawal.

Retention of title
Until full payment the product remains the property of

8. Website and shop is operated by:, run by Berlin-Underwear results in your orders on the basis of the above terms and conditions (AGB). Apply at the time of your order existing conditions. Conditions deviating from these rules, we do not recognize, unless they are confirmed in writing.
Stand: May 2011

9. Environment / Waste Management

We Ordinance in accordance with the provisions of the Ordinance are required to take back packaging of our product and to provide for their reuse or disposal. For further clarification you can contact with such products please contact us (